“Personal Information” as defined under Section 2(i) of the SPI Rules means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
User Generated Information: The Platform records the information you provide when you use the Services offered through the Platform. When You use our Services, you provide your name, email address, date of birth, phone number, address, organisation in which you work during the registration process (“User Generated Information”). Some of the User Generated Information may be considered as Personal Information which will be collected, processed and stored as per the Applicable Law.
Automatically Collected Information: While using the Platform, the Platform may automatically collect certain information, including, but not limited to, the type of mobile/laptop/desktop you use, your IP address, your device operating system, etc.
The Personal Information collected by us shall be used in the manner described below:
To provide you with the functionalities of the Platform such as
enabling you to communicate with other contributors on the Platform, enable other contributors to get in touch with you on a common topic forum or promote your work
To send you information about any new service offering or other offerings or other information which we perceive may be useful to you
Send you any notifications with updates on the topics subscribed by you on the Platform and on topics you have created/commented on the Platform. We may also send you a notification if we detect suspicious activity, like an attempt to sign into your account from an unusual location
Provide you with customer support including technical support and troubleshooting (for example, to reset your password)
Protect you and conduct security investigations and fraud and abuse analysis (including to help us flag spam mail)
Comply with our legal obligations, for example when assisting governments and law enforcement agencies or regulators (as may be required by law)
To verify your identity, location and age
We may also disclose certain information to third parties solely to help diagnose technical problems, to administer the Platform, and improve the quality of the Platform.
Notwithstanding the provisions of Applicable Law, we may disclose Your Personal Platform if: (a) we have received Your consent for such disclosure; (b) when we believe in good faith that disclosure is necessary to protect our rights; (c) To protect your rights and safety; or (d) To investigate fraud or respond to a government, judicial or other legal requests.
While your privacy and the information you share is of paramount importance to us, in the event we determine at our sole discretion from information you share with us, and specifically any answer that you give to any of the confidential questions, you would affect your life, health, either mental or physical or the life, health of any other third party, then we shall inform of the same to your parent/legal guardian and or any other authority as per Applicable Law.
The Platform uses temporary cookies, which are files that your web browser puts on your system when you visit the Platform, to store certain information. The information collected through these cookies is used by Us for the technical administration of the Platform, research and development, and to improve the quality of our services.
We may use third party cookies to track visitor behaviour and to improve the quality of our services. However, such cookies shall not store any kind of personal information, nor shall such information be disclosed to any third party.
These cookies are intended to be automatically cleared or deleted when the user quits the browser application. You are encouraged to use the “clear cookies” functionality of your browser to ensure such clearing/deletion, since it is impossible for us to guarantee, predict or provide for the behaviour of your system.
The information we collect with cookies is not sold, rented, or shared with any third parties.
We have implemented industry standard security policies, rules and technical measures as required under Section 8 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to protect any kind of Personal Information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. However, it is contended that no method of transmission over the internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, the Platform cannot ensure and does not warrant the security of any information you transmit to us.
We retain any Personal Information that you may have provided to us, for as long as you engage our services on the Platform, and for a reasonable time thereafter.
If you wish to opt-out of receiving non-essential (promotional, marketing-related) communications from us, after setting up an account, you may choose to do so. Further, if you wish to remove all your contact information from the Platform, you may do so by opting out of the Platform and closing all accounts with the Platform.
The Platform may contain links to other Platforms (“Linked Sites”). The Linked Sites are not under the control of Swasti. We are not responsible for the content of any Linked Site, including, without limitation to, any link contained in a Linked Site, or any changes or updates to a Linked Site.
Swasti does not intend the Linked Sites to be referrals to, endorsements of, or affiliations with the linked entities.
If You have any grievances as to the usage of any of Your Personal Information or any other privacy concerns, you can contact the Grievance Officer whose details are provided hereunder:
Email: [email protected]